Privacy Policy

Last updated: July 2026

1. Data controller

ProLocataires is responsible for processing personal data collected through this site, in accordance with the Swiss Federal Act on Data Protection (nFADP). For any questions: contact@prolocataires.ch

2. Data collected

When using the online form, we collect:

• Your last name, first name and email address
• The address of the property concerned by your situation
• Information relating to your case (type of situation, description, dates, amounts)
• Documents you submit (notably the lease agreement, correspondence exchanged with your landlord or property manager)

3. Purpose of processing

This data is used exclusively to assess your situation, establish a quote, and, where applicable, draft and send the correspondence necessary to defend your interests.

4. Hosting and data transfer abroad

This site and form processing rely on technical providers whose infrastructure is hosted in the United States (notably Netlify for site hosting, and Formspree for receiving forms). This involves a transfer of your personal data outside Switzerland. We take care to use providers applying appropriate data protection safeguards. If you have concerns about this transfer, please contact us before submitting your data.

5. Retention period

Your data is kept for as long as necessary to process your case, then archived for a reasonable period linked to potential legal obligations, before deletion.

6. Your rights

In accordance with the nFADP, you have the right to access, rectify, delete, and object to the processing of your personal data. To exercise these rights, contact us at contact@prolocataires.ch.

7. Security

We implement reasonable technical measures to protect your data against unauthorized access, loss, or disclosure.

8. Changes to this policy

This policy may be updated. The version in force is the one published on this site at the time of use of the service.